Roadmaps FAQ

Q: How do I access Teach to One Roadmaps?

A: There are a few ways students, teachers, or administrators can log in to Roadmaps once their accounts have been created. For more info, check out this article.

• If your district is using Clever, users can log into Clever and click on the Teach to One Roadmaps app.
• If users have Google, Clever, or Microsoft accounts, they can go to roadmaps.teachtoone.org and select the Google, Clever, or Microsoft Single Sign-On (SSO) buttons. 
• Or users can enter their email or username and password at https://teachtoone.org/- top right corner click LOG IN

Q: How do I enroll students and teachers?

A: See this document for step-by-step instructions: Enrollment & Rostering.pdf

Q: Is there a diagnostic and how do I plan for it?

A: Yes, the diagnostic is a 1 part adaptive test with ~34 questions that cover skills in all strands. The items that are assessed will allow teachers to see what skills students know and don't know in their Roadmaps. We estimate that it will take about 40-55 minutes. Students can pause and return to the test if they do not complete it in one session. The students can only start on their Roadmap once the diagnostic is submitted. The diagnostic provides detailed next steps to address each student’s skill gaps.

Q: What should students do after they take the diagnostic?

A: Check out our Getting Students Started FAQ!

Q: Is there a help center or support documentation available?

A: Tutorials, webinars, and user guides are available online in the Help Center. If you can’t find what you need, users can also email [e-mail] 

Q: What should I do if I encounter technical issues with Teach to One Roadmaps?

A: You can use the Help Center in the portal to submit questions or issues and our team will respond within 24 hours. 

Q: What are the technology requirements for Roadmaps?

A: Laptop / Chromebook / iPad / Mobile Device with web access via standard browser and internet connection can be utilized to access all student-level and most teacher-level features.  For teachers and administrators to specifically access the advanced reporting features, a laptop will be necessary.

Q: Can parents access their child's progress on Teach to One Roadmaps?

A: Parents can log into their students portal, using the students email and password, at any time to see progress and passed skills. 

Q: How do you ensure the privacy and security of user data?

A: We limit the amount of PII data we need within our application and also restrict this data to specific individuals that need access.

We follow all industry standards measures when it comes to protecting the privacy and security of user data.

We are currently moving towards SOC 2 compliance with the anticipation of having this attestation by the end of the year.

For a more secure experience, you will be automatically logged out in the following scenarios.

• Automatic Logout After 8 Hours: This means that even if users are actively using the platform, their session will end after 8 hours, and they’ll need to log in again.

• Inactivity Logout After 30 Minutes: If users step away from their device and are inactive for 30 minutes, they'll be logged out automatically. This ensures that their account remains secure if they forget to log out manually.

We are happy to speak with you further on this topic if you have any questions you need answered.

Q: Do you offer training for educators?

A: Teach to One Roadmaps educators are required to participate in a two-part (in-person and virtual) onboarding session that is aimed at introducing educators to the tool and preparing them with the skills, knowledge, and resources to get students started. In addition, educators have access to a variety of continuous learning and ongoing training opportunities throughout the year that include: webinars, professional development, and 1:1 implementation support.

Q: Will there be opportunities for feedback and input on the new features?

 A: Absolutely! We value the input of our partners and are always eager to hear feedback on how we can further improve Roadmaps. You will have opportunities to provide feedback through surveys, focus groups, and direct communication with our product development team. We encourage you to share thoughts and suggestions so we can continue to refine and enhance the product to better meet the needs of students, educators, and administrators.

Q: How should I use Roadmaps at my school?

A: There are many options for implementing Roadmaps in the classroom, including as a supplement to core, intervention for all or target groups of students, tutoring or homework too, and summer school or bridge activity. Check out our Roadmaps Use and Best Practices deck, and this article for more information.

Q: Why are there changes to the Roadmaps product?

A: The changes to Roadmaps are driven by our commitment to collect feedback, continuously improve and enhance the learning experience for both students and educators. We strive to stay at the forefront of innovation in math education and are always seeking ways to better meet the evolving needs of schools and districts. To submit feedback, schedule a meeting with a member of our product team or write us a message through the Help Center or to [e-mail]